Terms of use

Our e-Learning training courses are designed for single-learner use only. Each purchased enrollment may be used for a single individual. Upon completion, the user will be provided with a certificate of completion reflecting their name and date.
Users are provided with 30 days from their user login activation date to complete their training. An extension period of one week can be requested at no additional charge (please contact Support).
Buyers are granted access to their e-learning course(s) upon purchase. Therefore, e-learning courses purchased through our store are nonrefundable.
Compliance Training Group operates on a pay-as-you-go basis and does not guarantee the ongoing retention of training records for all clients who purchase training through our online system. While our LMS retains past training records for participants who complete a course, clients are strongly encouraged to independently maintain their own completion records for compliance and renewal purposes. This ensures continuity in the event that records are modified, become inaccessible, or are purged from our system at any time.

Compliance Training Group - User Information and System Requirements:

If additional assistance is needed, please email us at support@compliancetraininggroup.com , or call 800-591-9741.

Recommended Browsers & Mobile Apps:

HTML5
- Windows: Google Chrome (latest version), Firefox (latest version)
- Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
- Mobile: Safari in Apple iOS 10 or later, Google Chrome in Apple iOS 10 or later, Google Chrome in Android OS 4.4 or later
System
- Internet connection with 500+ Kbps with consistent and uninterrupted connectivity, capable of streaming audio and video.
- Pop-up Blockers Disabled
- JavaScript Enabled
- Cookies Enabled
- Speakers or headphones